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Practicing Active Listening & Empathy Workshop

Written by Aimee Tasker July 14th, 2016

At Common Good we partner with companies to help solve their biggest challenges by designing connected customer experiences across both…

The Experience Design Teardown of Giving Blood

Written by Aimee Tasker May 24th, 2016

What inspires us to do what we do? For us, at Common Good, it’s simple, we want to design things…

Ditching the 300 slide presentation

Written by Lucy Anderson April 11th, 2016

When I used to hear the word presentation, a number of things used to happen… I’d go into a panic…

Moving customer insight throughout the design process

Written by Lucy Anderson April 5th, 2016

You may have seen my blog post on creating personas to drive human centred design… If not feel free to…

9 Tips for Usability Testing During the Design Process

Written by Lisa Barron March 2nd, 2016

The best way to discover how well your product works is to watch real people interacting with it. At Common…

The Days Away

Written by Aimee Tasker February 26th, 2016

The sun was out, the journey wasn’t long, and the people were ready for play…. Last week we went to…

Mapping Service Innovation

Written by Aimee Tasker February 2nd, 2016

Customer experience is at the heart of what we do as designers so working with clients who understand the value…

Creating personas to drive human-centred design

Written by Lucy Anderson February 1st, 2016

To start with I will admit I really enjoy creating personas and presenting them to clients who may have never…

10 tips for interviewing users in the design process

Written by Lucy Anderson January 12th, 2016

I’ve just finished reading ‘Interviewing users: How to uncover compelling insights’ by Steve Portigal. Brilliant read if you haven’t read…

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